Solved: Switch 3850 stacks upgrade BOOT FAIL - Page 2

jacob.mmchan · ‎06-30-2021

Hi R&S Experts,

I had fail to upgrade the C3850 switch and got the looping BOOT FAIL once power on.

I am sure couldn't enter rommon mode.

Any method to make it work back? I have the same of working C3850 switch? Can I clone the flash from normal C3850 to failed C3850?

BOOT FAIL
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jacob.mmchan · ‎07-01-2021

But still need under the maintenance, right?

Leo Laohoo · ‎07-02-2021

@jacob.mmchan wrote:

But still need under the maintenance, right?

No, it does not. Read it properly: Cisco Enhanced Limited Lifetime Hardware Warranty

Read it. Understand it. Know what you're entitled to.

jacob.mmchan · ‎07-06-2021

Yes, lifetime HW warranty, that mean I have to pay & renew the maintenance, right? Then I can make grab RMA.

Leo Laohoo · ‎07-06-2021

@jacob.mmchan wrote:

that mean I have to pay & renew the maintenance

Where did you see this?

I have been RMA-ing switches using Cisco Enhanced Limited Lifetime Hardware Warranty without paying anything.

Please take the time to read the T&C.

jacob.mmchan · ‎07-07-2021

I am Hong Kong

Leo Laohoo · ‎07-07-2021

@jacob.mmchan wrote:

I am Hong Kong

So this is a "no" to reading the T&C for the Limited Lifetime Hardware Warranty?

jacob.mmchan · ‎07-16-2021

Dear Leo,

May I know the 2960 switches also is Lifetime Hardware Warranty?

What is the last day for RMA? Is it according to Last Date of Support HW for RMA?

Leo Laohoo · ‎07-16-2021

@jacob.mmchan wrote:

May I know the 2960 switches also is Lifetime Hardware Warranty?

What is the last day for RMA? Is it according to Last Date of Support HW for RMA?

What exact model of the 2960?

2960/2960G, 2960+, 2960L, 2960S, 2960X/XR? Which ones?

Leo Laohoo · ‎07-16-2021

Actually, I have better idea: Cisco Device Coverage Checker