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%SYSTEM_CONTROLLER-3-COR_MEM_ERR

Rojer-bkk
Level 1
Level 1

Hello Expert,

I got error messages related about memory in many times today. These message would be from supervisor card?  I use SUP720-3B, these messages indicate about RP DRAM or SP DRAM problem? Thanks in advance

May 17 07:26:43: %SYSTEM_CONTROLLER-3-MORE_COR_ERR:  60 correctable DRAM memory errors in previous hour

May 17 07:26:43: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 10364, log 8247E580

May 17 08:26:43: %SYSTEM_CONTROLLER-3-MORE_COR_ERR:  60 correctable DRAM memory errors in previous hour

May 17 08:26:43: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 10425, log 8247E580

May 17 09:26:43: %SYSTEM_CONTROLLER-3-MORE_COR_ERR:  60 correctable DRAM memory errors in previous hour

May 17 09:26:43: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 10486, log 8247E580

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Have a look at this document for resolution:

https://supportforums.cisco.com/docs/DOC-3588

HTH

Hi Reza,

I went those doc and i still has question because SUP720-3B refer RP and SP DRAM. How can i know which DRAM got problem?