01-19-2010 08:06 PM - edited 03-06-2019 09:22 AM
Hi,
I see the below error thrown from my monitoring tool:
"TemperatureSensor_Fault_CiscoEntityFRU TEMP-SWITCH [module 3 EARL inlet temperature Sensor] is OutOfRange. Indicates that the temperature for this device is outside of the normal operating range and exceeds RelativeTemperatureThreshold."
This is a Cisco 6509-E switch with the below card features on module 3:
SF3SW4>sh mod 3
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
3 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1010F9GD
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
3 0017.0e88.e8e8 to 0017.0e88.e917 2.3 12.2(14r)S5 12.2(18)SXF4 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
3 Distributed Forwarding Card WS-F6700-DFC3B SAD101904LL 4.2 Ok
Mod Online Diag Status
---- -------------------
3 Pass
The temparature status on the module is :
SF3SW4> sh environment temperature module 3
module 3 outlet temperature: 48C
module 3 inlet temperature: 30C
Can you please let me know what should be the acceptable inlet / outlet temperature on WS-X6748-GE-TX card?
01-19-2010 08:32 PM
Please look at the following link (Table 2-39) for certified operating temperature and designed and tested temperature.
Operating temperature | •Certified for operation: 32° to 104°F (0° to 40°C) •Designed and tested for operation: 32° to 130°F (0° to 55°C) |
How are the other modules' temperature in the same chassis? The inlet temperature is a bit high. IMO, you should check your room temperature also.
Regards,
jerry
01-19-2010 08:52 PM
Hi,
This is the current status on module - 3:
module 3:
module 3 power-output-fail: OK
module 3 outlet temperature: 48C
module 3 inlet temperature: 30C
module 3 EARL outlet temperature: 38C
module 3 EARL inlet temperature: 40C
Status on other modules:
power-supply 1 fan-fail: OK
power-supply 1 power-input: AC low
power-supply 1 power-output: low
power-supply 1 power-output-fail: OK
power-supply 2:
power-supply 2 fan-fail: OK
power-supply 2 power-input: AC low
power-supply 2 power-output: low
power-supply 2 power-output-fail: OK
module 1:
module 1 power-output-fail: OK
module 1 outlet temperature: 48C
module 1 inlet temperature: 28C
module 1 EARL outlet temperature: 36C
module 1 EARL inlet temperature: 35C
module 2:
module 2 power-output-fail: OK
module 2 outlet temperature: 47C
module 2 inlet temperature: 30C
module 2 EARL outlet temperature: 36C
module 2 EARL inlet temperature: 38C
module 3:
module 3 power-output-fail: OK
module 3 outlet temperature: 48C
module 3 inlet temperature: 30C
module 3 EARL outlet temperature: 38C
module 3 EARL inlet temperature: 40C
module 4:
module 4 power-output-fail: OK
module 4 outlet temperature: 42C
module 4 inlet temperature: 33C
module 4 device-1 temperature: 37C
module 4 device-2 temperature: 41C
module 5:
module 5 power-output-fail: OK
module 5 outlet temperature: 35C
module 5 inlet temperature: 30C
module 5 device-1 temperature: 37C
module 5 device-2 temperature: 37C
module 5 asic-1 (SSO-1) temp: 30C
module 5 asic-2 (SSO-1) temp: 30C
module 5 asic-3 (SSO-1) temp: 30C
module 5 asic-4 (SSO-1) temp: 30C
module 5 asic-5 (SSA-1) temp: 30C
module 5 asic-6 (HYPERION-1) temp: 30C
module 5 RP outlet temperature: 33C
module 5 RP inlet temperature: 34C
module 5 EARL outlet temperature: 38C
module 5 EARL inlet temperature: 29C
module 7:
module 7 power-output-fail: OK
module 7 outlet temperature: 39C
module 7 inlet temperature: 29C
module 7 device-1 temperature: 35C
module 7 device-2 temperature: 39C
module 8:
module 8 power-output-fail: OK
module 8 outlet temperature: 37C
module 8 inlet temperature: 29C
module 8 device-1 temperature: 35C
module 8 device-2 temperature: 38C
module 9:
module 9 power-output-fail: OK
module 9 outlet temperature: 36C
module 9 inlet temperature: 32C
module 9 device-1 temperature: 30C
module 9 device-2 temperature: 33C
01-19-2010 09:16 PM
Hi,
I have got the room temparature checked & everything seems to be quite normal. No issues seen here. All the other devices in the room are working in teh normal temaprature range.
01-20-2010 06:56 AM
Looking at your top 4 line cards, I don't believe this is a HW issue. IMO, your room temperature is a bit high, you might want to lower for another 5C to see the result. Also, you can check if there is anything blocking the outlet of the 6500 (should be the right hand side of the chassis when you are facing the line cards).
module 1:
module 1 power-output-fail: OK
module 1 outlet temperature: 48C
module 1 inlet temperature: 28C
module 1 EARL outlet temperature: 36C
module 1 EARL inlet temperature: 35C
module 2:
module 2 power-output-fail: OK
module 2 outlet temperature: 47C
module 2 inlet temperature: 30C
module 2 EARL outlet temperature: 36C
module 2 EARL inlet temperature: 38C
module 3:
module 3 power-output-fail: OK
module 3 outlet temperature: 48C
module 3 inlet temperature: 30C
module 3 EARL outlet temperature: 38C
module 3 EARL inlet temperature: 40C
module 4:
module 4 power-output-fail: OK
module 4 outlet temperature: 42C
module 4 inlet temperature: 33C
module 4 device-1 temperature: 37C
module 4 device-2 temperature: 41C
HTH,
jerry
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