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Enthusiast

The mac address status is abnormal and cannot be clear on Cat9000 switch !

Hi all: We have met a problem on Cat9300 switch recently. The Catalyst 9300 as a access switch,and connect PC or IP Phone+PC.I find a symptom that is so strange,the mac address status from PC is shown 'static' by 'sho mac address-table ' command , and i didn't configure static mac address binding. A mac address will appear on another port and show 'static ' status after i disconnect the PC few hours.So it will make it PC cannot access the switch port next time.I must clear authen session on abnomal ports if i want to access. This issue happen on multiple ports. sw software version is 16.9.2. Here is the abnormal status: 'bbbb.xxxx.xxxx ' and 'bbbb.xxxx.xxxx ' are other PC's MAC address. 'aaaa.xxxx.xxxx ' is the PC which connect G1/0/1,and there is not other device on G1/0/1,only the PC 'aaaa.xxxx.xxxx '. interface GigabitEthernet1/0/1 switchport mode access switchport voice vlan 10 device-tracking attach-policy DT_Policy authentication event fail action authorize vlan 20 authentication host-mode multi-auth authentication open authentication order dot1x mab authentication port-control auto mab dot1x pae authenticator spanning-tree portfast Have you encountered such a problem? Is there a solution?
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10 REPLIES 10
Enthusiast

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

Here is the abnormal status: 'bbbb.xxxx.xxxx ' and 'bbbb.xxxx.xxxx ' are other PC's MAC address. 'aaaa.xxxx.xxxx ' is the PC which connect G1/0/1,and there is not other device on G1/0/1,only the PC 'aaaa.xxxx.xxxx '.
Hall of Fame Community Legend

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

Upgrade to 16.9.4 and try again.
Enthusiast

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

Hi Leo, Thanks for your response. Please tell us what you think. Have you encountered this problem before? Why upgrade to 16.9.4? Thx & BR
Enthusiast

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

I also see release 16.9.3 is the suggested release on cisco software download page.
Cisco Employee

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

Kindly provide show run of the issue port. Also, I feel if you have authentication mac address will be shown as static. But need to check your configuration before concluding anything.

Enthusiast

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

There is the configuration of the issue port: interface GigabitEthernet1/0/1 switchport mode access switchport voice vlan 10 device-tracking attach-policy DT_Policy authentication event fail action authorize vlan 20 authentication host-mode multi-auth authentication open authentication order dot1x mab authentication port-control auto mab dot1x pae authenticator spanning-tree portfast i don't know why some mac address will appear on another port,even though this pc don't connect the port.For example , PC-A connect to g1/0/10,PC-B connect to g1/0/20, PC-A's mac will appear on g1/0/20 after PC-A disconnect the port few hours. Is this a bug about this symptom ?
Enthusiast

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

Sorry, this format is always confusing.
Replenish the configuration under the interface:
interface GigabitEthernet1/0/1
switchport mode access
switchport voice vlan 10
device-tracking attach-policy DT_Policy
authentication event fail action authorize vlan 20
authentication host-mode multi-auth
authentication open
authentication order dot1x mab
authentication port-control auto
mab
dot1x pae authenticator
spanning-tree portfast
Hall of Fame Community Legend

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

I don't recommend software based on a "star". I recommend software versions based on the number of bugs fixed.
Read the Release Notes of 16.9.4.

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

We also observe this behavior, Cisco C9300-48U running Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.9.4, RELEASE SOFTWARE (fc2) MAC adresses behind Phones and mab-ports (radius) are registered as static and do not vanish, even with "authentication periodic". Any suggestions?
Enthusiast

Re: The mac address status is abnormal and cannot be clear on Cat9000 switch !

Maybe,you can try "authentication mac-move permit" command.
use the authentication mac-move permit global configuration command to enable MAC move on a switch.
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