The school I work at upgraded to Cisco Catalyst 2960-S switches, all connected to each other via fiber. I am seeing a problem with one such connection. Cisco Network Assistant showed a "4-Warning" regarding the fiber link port: port was disabled because it was fluctuating between up and down too rapidly. Possible hardware problem, resolve and re-enable. (I'm paraphasing the message...it was 'acknowledged', and I can't bring it back up.)
This message was only showing on our "SV-Copy-Rm" switch's port 49. The other end, on "SV-Maint-Rm" port 49 showed a normal green link status.
Using Internet Explorer, I logged onto SV-Copy-Rm switch's Device Manager, and I first tried disabling/re-enabling port 49 on SV-Copy-Rm. It came back up blinking yellow and showing "port has bad link" when I cursor hovered over port 49. This continued for a few minutes, followed by port 49 being disabled again.
The current thing I'm trying is swapping the connection on both ends to a spare pair of fibers. I'm pretty certain I've swapped to the same pair on both ends, however, now neither switch shows an active link. I've disabled/enabled the ports on both ends, but still no link.
Question: How do I re-establish the above link? (The active connection has 'fallen back' to the designated ethernet Cat 5e connection and is currently running with that connection.)