User authentication request was rejected by server on Radius Server

[Fachrezi Aldian]

Hello everyone

I have a cisco Catalyst C2960X and configured radius.
I have configured it, but when I try to test group aaa, there is the following information:
User authentication request was rejected by server.

Then I checked the radius server clearpass, there is no log from my ip switch.
Can anyone explain what I should do?
Thank you

[MHM Cisco World]

debug aaa auth 

debug radius 
share above two 

MHM

[Fachrezi Aldian]

C2960X_Lt4_A#debug radius
Radius protocol debugging is on
Radius protocol brief debugging is off
Radius protocol verbose debugging is off
Radius packet hex dump debugging is off
Radius packet protocol debugging is on
Radius elog debugging debugging is off
Radius packet retransmission debugging is off
Radius table debugging is on
Radius server fail-over debugging is off

C2960X_Lt4_A#debug aaa authentication
AAA Authentication debugging is on

[MHM Cisco World]

Yes friend 
now try access and share the output of debug 

Thanks 

MHM

[Fachrezi Aldian]

Sorry, I don't understand what you mean, where are we trying to access this from?

[MHM Cisco World]

You config radius for login auth?

If yes the  try access to SW via VTY

Or run test again 

And share the output of debug 

MHM

[Fachrezi Aldian]

I configured the switch as a radius client, and as a radius server it is an Aruba celarpass

[MHM Cisco World]

""I have configured it, but when I try to test group aaa, there is the following information:
User authentication request was rejected by server.""

You test aaa group  and failed 

Do same test again and share output of debug 

MHM

[Fachrezi Aldian]

C2960X_Lt4_A#test aaa group radius server "x.x.x.x" "user" "password" legacy
Attempting authentication test to server-group radius using radius
User authentication request was rejected by server.

[MHM Cisco World]

And there is no debug at all???

MHM

[Fachrezi Aldian]

yes, i can't see the debug

[MHM Cisco World]

Can I see the radius config 

And exact modle of aruba 

MHM

[Fachrezi Aldian]

aaa group server tacacs+ clearpass
!
aaa authentication login default group tacacs+ local
aaa authentication dot1x default group radius
aaa authorization exec default group tacacs+ if-authenticated
aaa authorization network default group radius
aaa accounting dot1x default start-stop group radius
aaa accounting exec default start-stop group tacacs+
aaa accounting network default start-stop group tacacs+
!
!
!
!
!
aaa server radius dynamic-author
client "x.x.x.x" server-key 7 06071D344E4F584B56
port 3799
auth-type all

the aruba is appliance, aruba clearpass c1000s-1200r4 sw appliance