08-03-2022 11:22 AM
After over a month of my learning Networking basics and doing practicals, I dedicate at least 5hours everyday for this training.
I was happy rounding up the final general test and I passed, but I wasn't given my badge. I was told I would be given a badge if I score at least 70%.
I got a badge after I completed my Introduction to Cybersecurity by the same Cisco.
Please does any of you have an idea why my badge wasn't given to me after completing the final exam?
I spent over 2hours taking the exam.
08-03-2022 04:53 PM
you should ask whoever provides that course/lecture.
where is that Introduction to Cybersecurity or how can I try /take this course? Is it free ?
Regards, ML
**Please Rate All Helpful Responses **
08-04-2022 07:12 AM
the assesment result looks sufficient,
but MAYBE, there is one other step in this course you have not completed yet,
perhaps something simple as watching a video of the course 99% instead of 100% ?
or there is also a transcript (or other document) you need to view ALL pages
08-04-2022 07:18 AM
I have gone through all the modules of the course, I missed none.
I have also taken another course before now and I was given my badge. So I don't know why this is different. It hasn't even changed the course from in-progress section to completed section.
08-04-2022 07:32 AM
" It hasn't even changed the course from in-progress section to completed section."
-> I think this is a valuable indication why the badge is not yet given.
this is a course from netacad ? -> I suggest to use netacad support instead of this forum, maybe they can point you in the right direction
Support & FAQs | Networking Academy (netacad.com)
08-04-2022 08:19 AM
Thanks Pieterh, I've opened a case in Netacad.com some minutes ago and awaiting their response.
Yesterday, I sent an email complaining my complaint to them, they requested for a screenshop of my dashboard pages and the end of course page screenshots. I have sent their request to them and awaiting their reply.
While I await them, I am revising the modules I covered in the course, there are two modules that showed I didn't complete them, one and the end of course module. I have checked and checked but I covered all the topics, so I am watching videos in them again and will opens all the lab activities there to see if any progress would be made.
I do all these as I await Netacad responses.
Thanks for the follow-up. I appreciate.
I need this resolved so I can move on to Network Essentials.
08-04-2022 11:51 PM
While waiting for their delayed response, I have gone through the modules over and over again, I missed nothing, I completed all there were for me to do
03-04-2024 02:58 AM
I also experienced the same problem but I learned about it at skillaforall.com. Have you found the solution? Please help me
03-04-2024 04:23 AM
Send an email to
03-04-2024 04:22 AM
Send an email to
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