WS-C3850-24P

[ryanslee0414]

one of ports that connected to PoE IP camera and shows error message as below;

PDE-USERSW-01#
008275: *Dec  2 12:41:58.423: %ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Gi1/0/8: Power Controller reports Short detected

I plugged into different port but it shows the same error message.

I am wondering if is this known issue with this device or it is the camera issue

Switch Ports Model              SW Version        SW Image              Mode
------ ----- -----              ----------        ----------            ----
*    1 32    WS-C3850-24P       03.03.03SE        cat3k_caa-universalk9 INSTALL

[ghostinthenet]

If it's reporting a short, that's most probably going to be a cable or camera issue. I would try connecting the camera directly to the switch (without using the building wiring) to see if you get the same error. If you do, its likely the camera. If you don't, the building wiring or patch cables may be at fault.

[Juan Fernandez Sanchez]

Ryan,

1. Check if the connected POE+ device is LLDP capable or not

2. Use "power inline static max max-wattage" if LLDP is not suported

Let me know how it goes.

Thanks,
Juan

[ryanslee0414]

No, still shows the same error.

Thank you for the answer Juan anyway.

[Juan Fernandez Sanchez]

Hi Ryan,

There is a defect that may apply to your issue which is solved on 03.03.04SE and above.

https://tools.cisco.com/bugsearch/bug/CSCuo83872/?reffering_site=dumpcr

Regards,

Juan