WS-C4506-E.... Licensing issues
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04-27-2016 02:42 PM - edited 03-08-2019 05:31 AM
Hello All,
We recently purchased a new WS-C4506-E switch with a SUP 7-E supervisor with a separate IP Base License.
I cant get for the life of me get the license installed, i constantly run into the attached error.
As well here is the UDI information, I've looked through both the license and confirmed its correct, and the S/N and UDI information is correct.
Cisco TAC support is not helping at all, they take days to get back to me, i've had to re-que my ticket multiple times, they have sent me multiple other licenses that dont work.. This is really frustrating.. basically this 45k switch is a paper weight.. Sorry for the venting.
Please help
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04-27-2016 03:10 PM
The licencing team are usually pretty responsive.
Often if you order a licence upgrade with your 4500 Cisco pre-install it. Is there any chance the licence is already installed?
Thinking sideways; it is very improbable but it could be a software version issue. Which software version are you running on your 7E?
