Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from  Friday, April 4, 2025  through Friday, April 18, 2025. Our colleague Brad Magnani will be waiting to assist you and resolve any questions that have not been clarified, or answer any new questions that you may have.

Cisco Unity Connection is a voicemail and unified messaging platform with a comprehensive feature set and is based on the Linux unified communications operating system. With Cisco Unity Connection, you can access and manage voice messages in variety of ways, using your email inbox, web browser, the Cisco Jabber messaging integration platform, Cisco Unified IP Phone, smartphone, tablet, and more.

Official Resources:

Install & Upgrade Guides:
https://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html

Maintain and Operate Guides:
https://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-maintenance-guides-list.html

Configuration Guides:
https://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-and-configuration-guides-list.html

Troubleshooting Guides:
https://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-troubleshooting-guides-list.html

Join us for this insightful Ask Me Anything session and gain valuable insights into the world of Cisco Unity Connection. Let's uncover the solutions to your challenges and explore the vast possibilities in this dynamic field.

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Our Expert

Brad Magnani is currently a member of the High Touch Technical Support (HTTS) - Collaboration team. He has attended Cisco Live and has provided mentorship and technical training in the Bangalore and Krakow TAC centers. Since 2007, his areas of expertise have been Cisco Unity and Cisco Unity Connection. Brad also has experience troubleshooting and working with various voice products, including Cisco Unity, Cisco Unity Connection, IM & Presence, Communications Manager, and Jabber. He graduated with a Bachelor's of Science in Applied Networking and Systems Administration from Rochester Institute of Technology. He has achieved certifications for Unity Support Specialist and CCNP Collaboration.