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C40 codec loosing configuration after reboot

Simon Battye
Level 2
Level 2

Hi,

I have a number of Cisco C40 endpoints (TC7.1.4) registered to CUCM (10.5.1).

There are some settings on the codec itself that i want to change:

  • QoS Diffserv
  • NTP Server Address
  • Default call rate
  • Screen Layout

Everytime i make these changes and the endpoint gets rebooted, they restore to the default settings once its re-provisioned with CUCM, is this the normal behavior? I understand that CUCM enforces certain settings upon provisioning but i don't see the option to change what i need on the actual device within CUCM. Also understand that i should enforce a call rate within regions but this doesn't seem to be working either.

Thanks, Simon

 

7 Replies 7