Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
306
Views
0
Helpful
1
Replies

Call Forward experience delay conversation

kongng_cisco
Level 1
Level 1

‎06-05-2005 10:30 PM - edited ‎03-17-2019 08:27 PM

Hi,

Is anyone has experience with when an external call from ISDN call to IP Phone, for which the call is forwarded to a shared-line shared by a group of users. As one of the shared-line user pickup up the phone, the external PSTN user hears ringing for about 5 seconds before the complete voice conversation begin.

Please advice how I can solve this problem.. Thanks in advance

Labels:
0 Helpful
1 Reply 1

Steven Smith
Level 7
Level 7

‎06-09-2005 03:15 PM

I have seen a delay like this caused by a bug in the 7940/7960 6.0 firmware. Upgrade to the latest, 7.2.2. I have also seen a delay in call process in 4.0.2a. Upgrading to 4.0.2a sr2a should fix that.

CSCef07550

CSCef42944

0 Helpful
Customers Also Viewed These Support Documents