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Callmanager Express Speed-Dial Buttons and Abbreviated Codes

elavoie
Level 1
Level 1

Anyone use this feature (Abbreviated Codes)? The following procedure doesn't work because the soft key Abbr never appear !?

CME 3.3 (12.4(1a))

IP Phones

IP phone buttons that are not used for extensions are automatically populated with local speed-dial

definitions when they exist for the phone on which the buttons appear. Speed-dial definitions are

assigned to phone buttons in the order of their code (tag) numbers. For example, if you define

speed-dial 1, it is assigned to the first phone button that is available. If you have used two buttons for

extensions on this phone, speed-dial 1 is assigned to the third physical button. When you define

speed-dial 2, it is assigned to the fourth physical button on the phone, and so on.

If more speed-dial definitions are created than are supported by the IP phone setup, the extra speed-dial

definitions can be dialed from IP phones using the following procedure for abbreviated codes:

1. Press the one- or two-digit speed-dial code (tag number) and the Abbr soft key. The phone dials the

full telephone number associated with the speed-dial tag in speakerphone (hands-free) mode.

2. Pick up the handset or activate the headset to transition to handset mode.

Note that prior to Cisco IOS Releases 12.3(11)XL and 12.3(14)T, speed-dial entries that were in excess

of the number of physical phone buttons available were ignored by IP phones.

1 Reply 1

irisrios
Level 6
Level 6

Local speed-dial codes from 1 to 33 are defined by administrators using the speed-dial command in ephone mode.

Systemwide codes from 1 to 99 are defined by administrators using the directory-entry command in telephony-service configuration mode.

If the same code has been defined for both local and systemwide speed dial, the local definition takes precedence. To prevent this conflict, use only codes 34 through 99 for systemwide speed-dial numbers.