09-30-2014 01:21 PM - edited 03-18-2019 03:28 AM
I have a Cisco Touch 8 tablet that is connected to an MX200 (G1) and we would like to install a handset to use for privacy. The tablet has the same connector like an EX90 handset but when we connect it to the MX200, it does not seem to recognize that a handset is connected.
09-30-2014 06:08 PM
No, the handset on the Touch 8 is only supported on the EX devices where it is plugged directly in to the endpoint, and not on any systems where the touch works over the ethernet connection.
Wayne
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09-30-2014 06:27 PM
The Cisco touch is connected direct to MX and not paired over network
So you are saying that the MX just does not support a handset?
Seems silly
09-30-2014 07:07 PM
Correct - the hanset only works on the EX, and only when directly connected.
Wayne
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