cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
313
Views
10
Helpful
3
Replies

Can you connect a handset to a Cisco touch 8 tablet that is connected to an MX200 (G1)?

cwade23
Level 1
Level 1

I have a Cisco Touch 8 tablet that is connected to an MX200 (G1) and we would like to install a handset to use for privacy. The tablet has the same connector like an EX90 handset but when we connect it to the MX200, it does not seem to recognize that a handset is connected.

3 Replies 3

Wayne DeNardi
VIP Alumni
VIP Alumni

No, the handset on the Touch 8 is only supported on the EX devices where it is plugged directly in to the endpoint, and not on any systems where the touch works over the ethernet connection.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

The Cisco touch is connected direct to MX and not paired over network

 

So you are saying that the MX just does not support a handset?

Seems silly 

Correct - the hanset only works on the EX, and only when directly connected.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.