Check if TMS phonebook is reachable from codec

[segrana]

Hi all,

I'm starting a new telepresence setup. I have problems with the phonebooks. Seems that codec are not even trying to search the TMS phonebook.

How can I check if the codec is configured to query the TMS phonebook?

In "Advanced Configuration -> Phonebook Server 1" ID is set to default, Type to TMS and URL to http://<TMS IP>/tms/public/external/phonebook/phonebookservice.asmx

When the users press the phonebook key in the remote, nothing us shown, only My Contacts.

Thanks

Regards

[segrana]

Found it!

The culprit was the wan optimization device. Made a pass-through rule with destination the TMS and bingo!

Now it is working fine.

Thanks again!

[Wayne DeNardi]

Great!  Glad to hear you've got it working.

As your devices are on TC5.1.x, you may be interested in this:

http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20130619-tpc.

It's recommended that you upgrade to at least the TC6.1 version.  The latest available is TC7.0.1.

Wayne
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