Cisco C40

[venkatdurvas]

Hi

   I am venkatesh in my comapy using cisco c40 as long time ago. but we dont no the admin user name or password

i cant reset aslo. i take remote console in putty and hybernet also but device i not connect i connect com port

serial to RJ45 is not connect no reponse please tell hoe to reset my cisco c40 and is possible hardware reset ?

[Patrick Sparkman · Accepted solution]

Looking around the forums, it seems the only way these days it to factory reset the codec, I've been lucky and haven't locked myself out of one or lost the password, so I've never had to perform a password reset so I'm unsure of all the different methods right now to do so.

Here are two discussions that I found searching the forums that goes over two possible methods.

password-recovery-csx-series-no-pwrec

c40-password-reset-default

Do you know what software version the C40 is running?

[Magnus Ohm]

Hi

In addition to what Patrick has provided here...

The C40 does not have a hardware reset button.

You should try fixing your problem with the serial connection. You say you get no response and if you want any chance to recover your system (in software versions where PWREC and other legacy goodies are removed) you must have serial connection.

Use a dsub9 male to dsub9 female and dsub9 male to usb adapter.

baud rate settings: 38400, 8, N, 1

Use for example teraterm/putty - windows, Zterm - MAC.

Once you get to the login prompt try logging in as the "factoryreset" user and type the command:

xCommand SystemUnit FactoryReset Confirm: Yes

xCommand Boot

(this information is in the forum posts that Patrick has provided) and I agree with Patrick that you should provide the software version the codec is currently running.

/Magnus