12-18-2017 12:50 PM - edited 03-18-2019 01:42 PM
Just staged the server and much to my dismay the CMM cannot detect any active meetings on CMS.
I assume that CMM relies on the CDR records being sent to it from the Call Bridge to get a grip on what is going on in the CMS server. I did a detailed trace and I am receiving CDR records and no other obvious errors.
What could I have missed ?
12-18-2017 02:09 PM
You're correct, CMM relies on CDR records from CMS to monitor conferences, which is why CMM is configured as a CDR receiver on CMS.
Did you enter the address of CMM as a CDR receiver under Settings > Network > CDR before you added the Call Bridges?
Verify that CMS has CMM as listed CDR receiver, and make sure the certificate for the CDR configuration in CMM is correct.
02-21-2018 08:01 AM
Hello Patrick,
first of all thanks for your explanation of connection settings between CMS and CMM.
I've populated the address of CMM as a CDR receiver in CMM menu, then I've restarted CMM and added CallBridge address.
After that I see that in CMS settings a string for connection appeared in CDR Receiver URI 1.
But in logs I have an error: Connection to CDR receiver "https://cmm_hostname/meetings/cdr/30/?token=xxxxx" failed (connect failure).
What could be the reason for this error?
Thanks in advance.
02-21-2018 05:41 PM
02-21-2018 11:57 PM - edited 02-21-2018 11:58 PM
Yes, I tryed both IP and FQDN.
If I check this URL in browser, I receive HTTP Response 405 - it's confusing.
Patrick, could you please check your CDR URL - does it look like my URL in previous post?
Now we're using self-signed certificates as CMS and CMM are deployed in test environment, but I've sent request for signed certs to our CA admins.
02-28-2018 10:44 PM
03-04-2018 10:37 PM
Thank you, Patrick,
finally, I got it working: it was a network issue between CMS and CMM.
Now it works like a charm.
10-12-2018 01:27 PM - edited 10-12-2018 01:27 PM
Hi , i have the same problem , im only confused about certificates. Can you explain me better what i need. My confusion is because CMM dont have any way to generate a csr , so , without it , what i have to sign to CA?
apply certificate chain? I have to upload root CA? callbridge certificate?
upload the certificate key? ???
Regards
10-12-2018 01:45 PM
10-12-2018 01:50 PM
Hi Jaime, your vídeo help me very much in all my deployment , but i still have that doubts even after listen all your vídeo. Can you try to respond my last quetions or help me a little more?
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