Cisco Meeting Management - Doesn't discover active meetings

[kkelly]

Just staged the server and much to my dismay the CMM cannot detect any active meetings on CMS.

I assume that CMM relies on the CDR records being sent to it from the Call Bridge to get a grip on what is going on in the CMS server.  I did a detailed trace and I am receiving CDR records and no other obvious errors. 

What could I have missed ?

[Patrick Sparkman]

You're correct, CMM relies on CDR records from CMS to monitor conferences, which is why CMM is configured as a CDR receiver on CMS.

Did you enter the address of CMM as a CDR receiver under Settings > Network > CDR before you added the Call Bridges?

Verify that CMS has CMM as listed CDR receiver, and make sure the certificate for the CDR configuration in CMM is correct.

[Julia A]

Hello Patrick,

first of all thanks for your explanation of connection settings between CMS and CMM.

I've populated the address of CMM as a CDR receiver in CMM menu, then I've restarted CMM and added CallBridge address.

After that I see that in CMS settings a string for connection appeared in CDR Receiver URI 1.

But in logs I have an error: Connection to CDR receiver "https://cmm_hostname/meetings/cdr/30/?token=xxxxx" failed (connect failure).

What could be the reason for this error?

Thanks in advance.

[Patrick Sparkman]

I've never seen that error before.
On the CDR tab, did you try both IP and FQDN?
Do you have a certificate added to CMM that includes all intermediate and root CAs?

[Julia A]

Yes, I tryed both IP and FQDN.

If I check this URL in browser, I receive HTTP Response 405 - it's confusing. 

Patrick, could you please check your CDR URL - does it look like my URL in previous post?

Now we're using self-signed certificates as CMS and CMM are deployed in test environment, but I've sent request for signed certs to our CA admins. 

[Patrick Sparkman]

I get the same 405 error when I try to access the site using a web browser.
My CDR address is similar, only difference is /meetings/cdr/1/?token, where I have a 1 and you have a 30.

[Julia A]

Thank you, Patrick,

finally, I got it working: it was a network issue between CMS and CMM.

Now it works like a charm.

[csrlima]

Hi , i have the same problem , im only confused about certificates. Can you explain me better what i need. My confusion is because CMM dont have any way to generate a csr , so , without it , what i have to sign to CA?

apply certificate chain?     I have to upload root CA? callbridge certificate?

upload the certificate key? ???

Regards

[Jaime Valencia]

https://youtu.be/KyV8kIndDAU

[csrlima]

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Hi Jaime, your vídeo help me very much in all my deployment , but i still have that doubts even after listen all your vídeo. Can you try to respond my last quetions or help me a little more?