Cisco Meeting Server recording not working Recorder

[stobar1101]

Hello team,

I have set up recording for my CMS but I get the following message

Recorder "https://10.8.2.80:447" unavailable (connect failure)

[Patrick Sparkman]

You need to provide more information, how do you have the recorder configured?

Make sure the recorder is listening on the correct interface and port, example: "recorder listen x.x.x.x:447".  If the recorder is hosted on the same server as the Call Bridge it must listen on the loopback interface: "recorder listen lo:447".

Make sure you're certificates are correctly configured and the Recorder trusts the Call Bridge certificate.

See how to Configure Recorder in CMS/Acano Call Bridge for more examples and steps to configure the recorder.

[stobar1101]

Hello patrick
Thanks for your answer, I currently have configured 3 CMS as Call Bridge Cluster, and apart I have configured CMS recording which are 5 CMS servers in recording mode.

I think my problem is with the certificates, I do not quite understand the Call Bridge certificate. What I did was to extract the certificate from my Call Bridge and upload it to CMS recording. This is good?

I have set up the recording

cms-rec-01> recorder
Enabled : true
Interface whitelist : a:447
Key file : webadmin.key
Certificate file : webadmin.crt
Trust bundle : callbridge.crt
NFS domain name : 10.8.2.25
NFS directory : /vol_nas_01
cms-rec-01>
cms-rec-01>
cms-rec-01> ipv4 a
IPv4 configuration:
address 10.8.2.30
default true
dhcp false
enabled true
gateway 10.4.2.100
macaddress 00:0C:29:9B:00:E0
prefixlen 24
IPv4 observed values

Thanks for the help

[Patrick Sparkman]

Most likely certificates, make sure the recorder is configured to trust the Call Bridge certificate.  Also, make sure XMPP is configured as well as appropriate SRV records are setup in DNS.

Here is a thread that contains the same error message that you're seeing: cisco-meeting-server-acano-recording-not-working.