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Cisco SX20 Camera hazy, blur

Nguyen Tony
Level 1
Level 1

Hi all,

 

I am using Cisco SX20 with firmware version 9.1.4 (lastest). So, when i show sefl-view on screen, it is not good , quite hazy and blur. 

 

I also adjust camera paratmetter settings but not helpful.

 

Any ideas?


Thuc

18 Replies 18

Hi Wayne,

 

Can you provide the bug code number?

 

 

Thanks

Here are the bug notes: CSCvg09988

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg09988

 

mwm

Magnus Ohm
Cisco Employee
Cisco Employee

CE9.2.1 is released, this has a new camera firmware to resolve this issue.

 

/Magnus

keyster
Level 1
Level 1

Recent software upgrades or switching from TC to CE might make the camera blurry.  Remove power/AC cord from unit for 60 seconds..."cold boot" unit.