Cisco TelePresence Manager 1.8, CTI manager on Unified CM is down error 502411

[mguguvcevski]

CTS-Man 1.8.0.0 (582)

CUCM 8.6.2

CTS-Man is showing error 502411 CTI Manager on server is down, although the CTI Manager is working properly.

Restarting the CTI Service on CUCM does not solve the issue on CTS-Man.

Hence, Unified CM in CTS-Man is permamnently in Maintenance status. Consequently room rediscovery cannnot run.

Has someone already come to this issue ?

[almattso]

In doing a quick search through other TAC cases, I don't see a clear answer that would point to a definitve cause of these issues in every case. A bit more analysis of the DiscoveryMgr logs would be needed to determine the cause of the errors.

I'd suggest setting the discovery logs to debug, running a room discovery, then open a TAC case so we can have a look.

[mguguvcevski]

Hello,

Even after updating the Cisco TelePresence Manager to 1.9.0.0-198 the Discovery process on CTM continued returning the same Critical error:

ID: 502411 Severity: critical Module: DiscoveryMgr SubModule: CTIAdapter Number of Occurrences: 1 Most Recent Occurrence: 07/23/2012 11:15 AM Summary: CTI manager on Unified CM is down Recommendation: Restart the CTI manager on Cisco UCM Message: CTI manager on server '193.77.3.89' is down message received for the Unified CM '193.77.3.89'. Additional Information: Failure in Provider Event Handling CTI Manager is down

As this is a small CUCM installation with no more than 100 registered endpoints, both Pub and Sub do the call processing and CTI functionality.

Unified CM configuration in CTM points to the publisher CUCM, 193.77.3.89 in my case.

Looking through the debug logs for the DiscoveryManager and CTIAdapter on CTM I come to these findings:

23 Jul 2012 08:09:13,213 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] cti.CTIProviderObserver (providerChangedEvent:85) - Received ProvOutOfServiceEv

23 Jul 2012 08:09:13,266 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] cti.CTIProviderObserver (providerChangedEvent:132) - Old Provider 193.77.3.89

23 Jul 2012 08:09:13,292 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] exception.ErrorResources (getErrorMessage:80) - aLocale=en_US;anErrorID=CCM_CTI_MANAGER_FAILURE

23 Jul 2012 08:09:13,296 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] util.ErrorLogManager (doSyslogWork:101) - Syslog message is : CTI manager on server '193.77.3.89' is down message received for the Unified CM '193.77.3.89'.||Failure in Provider Event Handling CTI Manager is down

23 Jul 2012 08:09:13,218 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,303 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,316 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,316 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,316 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,316 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,317 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,317 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

23 Jul 2012 08:09:13,318 DEBUG [ObserverThread(TermObs_193.77.3.89)] cti.CTITerminalObserver (logTerminalorAddressEvents:107) - Received CiscoAddrOutOfServiceEv

But then, it finds out that the subscriber (miraculix) also handles CTI:

23 Jul 2012 08:09:16,936 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] cti.CTIProviderObserver (providerChangedEvent:85) - Received ProvInServiceEv

23 Jul 2012 08:09:16,936 AUDIT [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] cti.CTIProviderObserver (providerChangedEvent:92) - New Provider miraculix

23 Jul 2012 08:09:16,964 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] transport.tcp (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): reuse connection

23 Jul 2012 08:09:17,143 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.InvocationResponse", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,143 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "[Lcom.cisco.ts.scheduler.rmi.context.ServiceContext;", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,144 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.context.ServiceContext", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,144 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.context.ClientInfo", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,145 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.util.ModuleID", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,145 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.util.Password", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,146 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.api.object.SearchResult", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,146 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "java.util.ArrayList", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,147 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.dataaccess.CCMServerObjectImpl", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,148 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.dataaccess.TelepresenceObjectImpl", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,148 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.dataaccess.PObject", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,149 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "java.util.HashMap", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,149 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "java.lang.Integer", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,150 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "java.lang.Number", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,151 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "java.lang.Long", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,151 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] client.ref (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): free connection (reuse = true)

23 Jul 2012 08:09:17,152 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] transport.tcp (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): reuse connection

23 Jul 2012 08:09:17,152 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] transport.tcp (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): reuse connection

23 Jul 2012 08:09:17,274 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.InvocationResponse", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,275 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "[Lcom.cisco.ts.scheduler.rmi.context.ServiceContext;", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,275 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.context.ServiceContext", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,276 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.context.ClientInfo", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,276 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.util.ModuleID", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,277 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.util.Password", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,277 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] client.ref (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): free connection (reuse = true)

23 Jul 2012 08:09:17,278 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] transport.tcp (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): reuse connection

23 Jul 2012 08:09:17,278 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] exception.ErrorResources (getErrorMessage:80) - aLocale=en_US;anErrorID=CTI_PROVIDER_INFO

23 Jul 2012 08:09:17,278 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] util.ErrorLogManager (doSyslogWork:101) - Syslog message is : CTI Manager on 'miraculix' is used for Unified CM '193.77.3.89'.||null

23 Jul 2012 08:09:17,278 DEBUG [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] executor.CTMThreadFactory (setPriority:165) - Setting thread priority for DM-StreamGobbler_106-sgErr-/usr/bin/clog, prio: 7

23 Jul 2012 08:09:17,279 INFO [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] util.ExecuteScript (startInternal:346) - run: /usr/bin/clog

23 Jul 2012 08:09:17,385 INFO [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] util.ExecuteScript (waitForFinish:426) - Exit value: 0

23 Jul 2012 08:09:17,385 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] transport.tcp (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): reuse connection

23 Jul 2012 08:09:17,506 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.InvocationResponse", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,507 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "[Lcom.cisco.ts.scheduler.rmi.context.ServiceContext;", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,508 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.context.ServiceContext", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,508 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.rmi.context.ClientInfo", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,508 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.util.ModuleID", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,509 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] rmi.loader (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): name = "com.cisco.ts.scheduler.util.Password", codebase = "file:///usr/local/ctis/shared/lib/ctis.jar file:///usr/local/ctis/shared/lib/commons-httpclient.jar", defaultLoader = org.jboss.web.tomcat.service.WebCtxLoader$ENCLoader@1345e15

23 Jul 2012 08:09:17,509 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] client.ref (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): free connection (reuse = true)

23 Jul 2012 08:09:17,510 FINE [ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83)] transport.tcp (log:212) - ObserverThread(com.cisco.ts.scheduler.adapter.cti.CTIProviderObserver@a3dd83): reuse connection

23 Jul 2012 08:41:57,260 DEBUG [ajp-8009-35] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:42:16,491 DEBUG [ajp-8009-13] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:43:03,773 DEBUG [ajp-8009-19] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:44:06,722 DEBUG [ajp-8009-12] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:45:08,915 DEBUG [ajp-8009-24] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:46:13,507 DEBUG [ajp-8009-3] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:47:26,368 DEBUG [ajp-8009-13] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:48:27,449 DEBUG [ajp-8009-15] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:49:29,047 DEBUG [ajp-8009-7] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:50:31,164 DEBUG [ajp-8009-19] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:51:35,163 DEBUG [ajp-8009-10] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:52:37,714 DEBUG [ajp-8009-13] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:53:41,697 DEBUG [ajp-8009-19] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:53:45,620 DEBUG [ajp-8009-9] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:53:45,630 DEBUG [ajp-8009-24] server.ServerAdminMgmtImpl (getWebappStateMessage:1595) - getWebappStateMessage: Returning webapp state message: OK, for controller: DiscoveryMgr

23 Jul 2012 08:53:45,994 DEBUG [ajp-8009-22] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

23 Jul 2012 08:53:50,539 DEBUG [ajp-8009-13] server.ServerAdminMgmtImpl (getWebappState:1561) - Returning state: Running, OK for controller: DiscoveryMgr

And meetings show on the phone interfaces.

Any thoughts on this behaviour ?