Cisco Video Advtange software

[robertviens]

Folks;

I have a new system that is using VA version 2.2 and IP communicator Software.  Camera is a generic USB camera that we use on numerous systems without trouble.  Camera works with other applications no problem, System is Dell 780, XP SP3 and a month old.

I get an error message that cannot send viudeo, camera may be in use by another application.  non is open.  Please advise

Thanks

[David Hailey]

First, can you verify that you are using one of the following:

Cisco Unified Video Advantage supports these USB cameras:

•Cisco VT Camera III (see Important  Upgrade Information for Cisco VT Camera III)

•Cisco VT Camera II

•Logitech QuickCam Fusion

•Logitech QuickCam for Notebooks Pro

•Logitech QuickCam Pro 9000

•Logitech QuickCam Ultra Vision

•Microsoft LifeCam VX-6000

•Microsoft LifeCam NX-6000 Webcam

•Microsoft Lifecam HD (720p)

•Creative Webcam Live Pro USB 2.0 Webcam  (see Important  Notes)

•Tandberg PrecisionHD

Hailey

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[robertviens]

No, it is a generic usb cam that we use on numerous systems.  I have this same camera and software on more than 75 s

ystems and it routinely works quite well

[David Hailey]

In your original message, you stated the camera works fine with "other" applications - not specifically CUVA on other machines.  Do you have the camera working properly with CUVA on other machines and this is an isolated case or the camera does not work with CUVA, period?

Hailey

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[robertviens]

Yes, I have numerous setups u\sing this camera.  Some desktops, some latptop,s all XP SP3.  We are a hospital setting and use the

se for our apps development team