Codec c60 sending two cameras in the conference

[Paulo Souza]

Hi folks, I need your help.

In our client, we have a cisco c60 codec and we are facing a problem in it.

We have two cameras in codec c60. We have made a custom layout in TC console software to send both cameras during the conference.

We have the following inputs in codec:

source 1 - first camera

source 2 - secondary camera

source 3 - pc

We started the conference without presentation. Everything works well. The two cameras are sent in main channel. But when we attempt to send presentation. The presentation works correctly, but just the first camera is sent in main channel. The layout does not work! But, if during the conference, we go to the configuration and set the "default presentatin source" as "Source 2". Then the source 2 is sent as presentation correctly and in main channel the two cameras are sent correctly as we defined in TC Console . It works! The same thing occurs if we set source 1 as "default presentation source". But if we set it as being source 3 (pc), then presentation works normally but just the first camera is sent in main channel again, even if I put nothing on main channel in TC Console. The first camera is the "default main source".

We tried to change the cables, pluging the PC cable in "Source 2" and the secondary camera's cable in "Source 3". But we had the same result. If the "PC" is the presentation source, only the first camera is sent to far end.

Can anybody here help me? Please help me.

If necessary, I can provide the XML file that I am using in TC Console.

Thanks

[Paulo Souza]

Hi Chye,

Thank you for your reply!

I was thinking the same thing you said. I know that Cisco has took away the "4:3" layout presentation option in TC Console, but I think that it should work, even if I don't have the possibility of customize "4:3" layouts, it should work at least by using the default configuration.

It's wrong. There's a bug in TC Console, that's why I am not able to use a "4:3" presentation. If it's not a bug, then we may come to conclusion that Cisco has removed support to "4:3" definition in TC Console software, beucause it's not working anymore.

I appreciate your help, friend!

Regards,

Paulo Souza