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Codec problems with Room kit and polycom real presence MCU

hansswiers
Level 1
Level 1

We have an problem with roomkits that connects with a polycom real precense server. Connection is being made without issues, but during the call a strange orange haze crosses over the display.

This is only with a room kit set with firmware 9.10. As there are also sets with TC 7.3.20 firmware that do not show this issue, we suspect it to be somewhere in the codec config.

 

Please see attached photo's


IMG_3029.jpgIMG_3031.jpg

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