CTS units slow to dial

[Nick Halbert-Lillyman]

I've got a problem where I have 2 x CTS units that when they dial

each other, it takes around 15 - 20 seconds to actually ring the other unit after pressing "dial" on the phone.  It happens in both directions.

I've recently moved these units from one CUCM cluster to another - these are the only devices on the new cluster.  This problem didn't occur on the old cluster, so I suspect it's something to do with CUCM configuration?

Both units are on the same switch so there's no problem with bandwidth etc.

[Nick Halbert-Lillyman]

Just to add to this - after the 15 - 20 seconds, the call connects fine.

In addition, this problem doesn't occur when dialling into a static meeting ID on CTMS - it dials straight away.  Same with an Ad-Hoc meeting set up via the CTMS GUI - that also goes through immidiately.

[Marwan ALshawi]

Looks like this is interdigit timeout issue

Try to check there is no route pattern or number with longer match

Or. Change the DN number to a number not used at all to make sure if it's digit issue or not

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