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Customization background and logo not working on CMS Edge webbridge

Colinzhong
Level 1
Level 1

I am using split server model. Customization of background and logo does work on Core server but doesn't seem to be working on the Edge server. 

 

Here is what gets from API to Edge server: 

<?xml version="1.0"?>
<webBridges total="1">
    <webBridge id="a48e3000-614d-4848-8b41-f1a0afe0b87f">
        <url>https://join.xxx.xxx</url>
    </webBridge>
</webBridges>
<?xml version="1.0"?>
<webBridge id="a48e3000-614d-4848-8b41-f1a0afe0b87f">
    <url>https://join.xxx.xxx</url>
    <resourceArchive>http://xxx.xxx.xxx/photo/branding/webRTC_client/webRTC_client.zip</resourceArchive>
    <resolveCoSpaceCallIds>true</resolveCoSpaceCallIds>
    <resolveLyncConferenceIds>false</resolveLyncConferenceIds>
    <idEntryMode>secure</idEntryMode>
    <allowWeblinkAccess>true</allowWeblinkAccess>
    <showSignIn>true</showSignIn>
</webBridge>

I installed branding license on Edge server:

edge-xxx1.xxx.xxx> license
Feature: branding status: Activated expiry: 2117-Nov-23 (36524 days remain)

Right now, CMS Core serves webrtc portal internally but the web page looks different on the internet.

 

I would appreciate your any ideas?

 

1 Reply 1

japenamx01
Level 1
Level 1

Hello,

your branding license always goes on the callbridge,

also you can check on the log files if the zip file is reached by the core callbridge and can be push to the webbridge for the custom files (background and logo)

 

hope this works for you

regards,

-Jose