I have a deployment of Conductor (3.02) remotely controlling TPS 8710 4.0 which for security reasons needs to be upgraded to 4.2. Normally this would be a no-brainer however the Audio Avatar feature has been designated as undesirable feature by our executive staff. A full screen image of the avatar participant is a waste of video real estate. I have opened TAC cases and feature requests over the past year to no avail. Has anyone discovered an methods or API to:
A) Disable the Audio Avatar feature.
B) Exclude audio-only participants from voice switching
Thanks