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Disable Telepresence Server 8710 Audio Avatar

David McCann
Level 1
Level 1

I have a deployment of Conductor (3.02) remotely controlling TPS 8710  4.0 which for security reasons needs to be upgraded to 4.2.   Normally this would be a no-brainer however the Audio Avatar feature has been designated as undesirable feature by our executive staff.  A full screen image of the avatar participant is a waste of video real estate.  I have opened TAC cases and feature requests over the past year to no avail. Has anyone discovered an methods or API to:

A) Disable the Audio Avatar feature.

B) Exclude audio-only participants from voice switching

 

Thanks

 

1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni