I have a DX80 that I am trying to get converted from android to CE. I cannot upgrade through the web (TFTP Blocked) and cannot upgrade through CUCM. I have updated the software from 10-2-4-56 to 10-2-5-213 using a laptop with Cisco tftp installed. I found a sample .xml file that I rename to the serial of the DX80 and set the filename to the .sgn file needed. The problem that I am having is that when I use the same procedure to do the conversion it does not work. The file that I am using on the tftp server is 'cmterm-synergy-ce8_2_1_no_defauls.cop.sgn'. What am I missing?