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ix5200 boot issue

zeuscyril
Level 4
Level 4

hi all,

 

i upgraded the ix5200 with new cop.sgn file after that the ubuntu is not booting .

starting with cisco image symbol and it shows ubuntu boot options and goes black screen .

even if try for recovery mode , after selcting recovery mode the screen hangs i cannot select  any type of recovery mode.

and if select normal boot it gives me one message loading internal ramdisk that's it after that nothing.

 

can anybody helpme to boot the ubuntu properly.

 

 

1 Reply 1

Martin Koch
VIP Alumni
VIP Alumni

If you have not found help yet and if you have a valid service contract I would recommend you contact Cisco TAC.

 

Besides that you can find the documentation under:

http://www.cisco.com/c/en/us/support/collaboration-endpoints/ix5000-series/tsd-products-support-series-home.html

I shortly looked but did not find an info about the boot process

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