Outbound SIP Calls Not Working

[petenixon]

Hi guys,

I've got an issue whereby I am not able to make outbound calls, but inbound calls are working ok. A debug shows the following:

Received: 
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.37.17.1:5060;branch=z9hG4bK413515BF;received=10.37.17.1;rport=49418
From: <sip:84421445@X.X.X.X>;tag=953163C0-C34
To: <sip:84421445@X.X.X.X>;tag=as17bec629
Call-ID: 63042446-E6AF11E4-8002F3C4-CF4FA842
CSeq: 15464 REGISTER
Server: Voiceflex
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
WWW-Authenticate: Digest algorithm=MD5, realm="voiceflex", nonce="65388d79", stale=true
Content-Length: 0

This makes me think that the credentials configured under the sip-ua realm are incorrect but I would appreciate clarification.

Cheers,

Pete.

[Wayne DeNardi]

Given that you appear to be trying to register your endpoint to a Voiceflex service, perhaps you'd be best talking to them about how to configure your device (you don't mention what you're trying to connect with) to work with their service.  http://www.voiceflex.com/support/

Note: Your question would be better placed in the TelePresence section of the forums where these devices are more actively discussed than in the Video Over IP section you've posted in - I'd suggest, if the above hasn't answered your query, that you move your discussion over there.

Wayne
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