Video Conferencing from WAN issue

iyeoh1993 · ‎05-19-2015

Hi,

i have the following device:

- EX60 with touch controller

- A video conference client installed on the pc

From LAN, i can Video Conference with the ex60 via its ip address

From WAN, i was unable to dial in to the ex60. which port should i forward? as i didn't configured any h.323 or sip in the EX60.

I have tried to forward SIP from the router to the EX60 LAN ip, but still doesn't work. From WAN i've checked the SIP port is open.

Any help will be greatly appreciate! Thanks!

Wayne DeNardi · ‎05-20-2015

If you do a search for Standalone, you'll find many discussions which detail how to configure your device (EX/SX/C - they all run similar software) to work as a standalone device on the internet.

Note: Your question would be better placed in the TelePresence section of the forums where these devices are more actively discussed than in the Video Over IP section you've posted in - I'd suggest, if the above hasn't answered your query, that you move your discussion over there.

Wayne
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