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problem with EX90 cisco conference in the touch pad controller

dear sir

how are you?

problem with EX90 cisco confernce in the touch pad controller when iam opened from it's package and just connected to the monitor and connected it's power into it's cabinet it give flash some times on the touch screen and other gives black screen so it's not stable for working

this is my mail   agalal@gtechsa.com   saudiarbia-riyadh- gtech company cisco partner

1 Reply 1

Amlesh Sengar
Level 1
Level 1

Hi,

    Did you tried to factory reset the touch panel once.

Regards,

Amlesh