Problem with Jabber Video.

[dalanis]

Some time ago I have problems with Jabber Video, I cut the connection in a few minutes and I throw this error.

(Connection lost)
Check your provisioning configuration, make sure the SIP domain on the VCS and in Movi is configured correctly and that the VCS is accessible over TLS and/or TCP.

Does anybody know what is it due to?

Thank you. 

[Patrick Sparkman · Accepted solution]

You'll need to give us more information as to what is happening so we can best help you.

What software versions of TMS, VCS, and Jabber Video are you running?

What do you mean by "cut the connection", and where does the error message you mention appear?

Please be as descriptive as possible.