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Screen Layout while sharing content

RS1601763J2
Level 1
Level 1

While on a Cisco TTC7-25 codec.  Once in video session and content is shared.  Video display consumes entire screen and content nor near view can be seen.  Other end points can see content.  It acts like it's a local screen layout issue though there are no settings to change local screen layout.

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

It is likely you have a setting in the Codec Plus's configuration that is causing this.

Can you please let us know what software release the codec is running, and how the Video Configuration settings are set (particularly Monitors and DefaultLayoutFamily settings).

 

Wayne

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