Screen licenses on Telepresence servers not matching Data sheet table?

[gfolens]

I've deployed CUCM with Conductor version XC3.0.3 and vTPS (virtual Telepresence server) version 4.1(2.29).

I've made a conference template on the Conductor to use HD 720P30 and content sharing of 720P5.

When I initiate a conference call with 2 VC endpoints I see 2 screen licenses are used, one for each endpoint.

According to the table 8 "TelePresence Server Screen Licenses per Call for Each Call Type" in the Telepresence Server Data Sheet

http://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-server/data_sheet_C78-7287571.html

This type of resolution should only take 1/2 screen license.

Is this a bug or a configuration issue?

If I call in to the conference with audio only I see no licenses are used at all while the table indicated 1/52 of a screen license will be used...

[Patrick Sparkman]

How are you initiating the call to Conductor for the conference?

How are the settings for your Conductor conference template?

[gfolens]

I've tried conference via CMR (with TMS), scheduled (with TMS) and with ad-hoc.

The conference templates are set to use HD720P30 for participant quality, 720P5 for Content and allow multiscreen max. 2.

[Patrick Sparkman]

Can you upload a screenshot of your Conductor template?

[gfolens]

Screenshot Conductor Conference Template

[Patrick Sparkman]

It's the number of cascades = 1 that is taking up the extra screen license.  So 1 screen license for the two endpoints (1/2 per endpoint = 1) + 1 for the cascade link.  Cascade links always reserve a screen license just in case it's needed, so the required screen license won't get consumed by a participant.  If you look at the conference status in Conductor you should see under the cascade section that there is a port reserved.

See "Reserving cascade resources" in the Conductor Admin Guide on pg 97.

[gfolens]

I've adjusted this on the templates to 0 and retested; But the number of screen licenses remain 1 for each 720P30 session...

Note on the CMR template cascading was already disabled (see attached).

[Patrick Sparkman]

I just tested using the same conference template that you have, with the number of cascades set to 0, and the endpoints are using 1/2 a screen licenses as you'd expect.  Can you provide a screenshot of the bridge as well as the conference status pages in Conductor when you have a call in progress, don't forget to expand all the areas of the status page.

[gfolens]

Here the screenshots.

I used another vTPS at another site.

I even adjusted the template to disable content sharing.

But I always see 1 screen license in use.
 

[Patrick Sparkman · Accepted solution]

You need to be looking at Conductor to see the true number of resources allocated on the TelePresence Server.  The TPS will report back the number of screens being used, but Conductor will report the number of screen licenses being used for each call.

See the attached images of a test I did just now with a TPS that has only 3 screen licenses, but I'm capable of connecting up to 6 endpoints, each connected endpoint is using 1/2 a screen license.  The conference template I'm using is configured similar to yours, but it has 720p5 content enabled.  Call bandwidth is 1152kbps.

[gfolens]

I also noticed that it is impossible to see the resolution of the connected participants for scheduled and ad-hoc conferences.

I you use CMR instead then you can click on the CMR number to see the used resolution of the participants.

rgds, Geert.