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Spark screen/content share with B2B destinations?

gfolens
Level 4
Level 4

Apparently screen and content share from and to Spark using Hybrid Call Connect destinations is not supported. The Spark app needs to be used for sharing content.

What about B2B destinations? Can you share content from and to a B2B destination from Spark app and Sparkboard/room systems? I could not find it on the Collaboration Help pages.

2 Replies 2

Patrick Sparkman
VIP Alumni
VIP Alumni

The only issues that appears to affect screen sharing is when using the Spark mobile platform, see Known Issues and Limitations with Hybrid Call Service Aware and Connect.  Recommend you contact TAC, it could be a but, undocumented issue, or simply not supported.  As it's a SIP call, I'd think it should be supported.

Problem solved after setting Spark DNS zone to "Force Encrypted". Note I was not able to make it work with "Force Encrypted" on the Spark traversal zone but left it on "Auto". But content share works fine now.