05-18-2016 06:16 AM - edited 03-18-2019 05:57 AM
HI,
We setup a new SX -20. Everything works fine except camera movement. when I move camera position with use of remote , The movement of camera is proper if i do it from in front of camera. but if i slightly move away from camera and check ,then the movement of camera is very slow.
Can anyone guide what is the issue.?
Thanks & Regards,
KR Shah
05-18-2016 06:44 AM
How is the small switch in the back of the remote set? If it's set to Low, turn it up to High.
Another thing that affects lots of remotes these days is cheap LED lighting which can throw out lots of IR in to a room, effectively blocking lots of IR signals. Try with the lights turned off, or with different light bulbs to see if that's an issue.
Please remember to mark helpful responses and to set your question as answered if appropriate.
05-18-2016 06:56 AM
This might be a known issue, depending on what software version are you running?
/Magnus
05-09-2017 04:38 AM
Hello Magnus,
do you have any info about this issue? I dont see any comments...
I have the same problem, with SX20 camera, with "TC7.3.2.14ad7cc" version.
The camera have a slow movement.
Thanks and regards.
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