You should consider using

Daniel Isham · ‎09-14-2015

Hello,

Is there anyway to remove or modify the SIP:// tag from the TMS e-mail invite?

For example:

JOIN USING TELEPRESENCE

Video address:

Patrick Sparkman · ‎09-14-2015

I'm not able to test it, but you could try and remove the following from the Booking Invite email template that pertains to the call protocol that appears before the address.

<SECTION:PROTOCOL>
<tr>
    <td height="15"></td>
</tr>
<tr>
    <td align="left" colspan="2" class="smallLabel" style="font-family: Arial; font-size: 12px; line-height: 15px; color: #666;">
        <VAL:PROTOCOL>:</td>
</tr>
</SECTION:PROTOCOL>

Daniel Isham · ‎09-14-2015

Thanks Patrick,

I noticed that as well. I guess I'll have to try it in my lab. Users get confused and actually try and prepend that to the conference ID.

I didn't want it to take away the functionality of clicking the link to have Jabber dial the conference. Ideally it would be nice to see it formatted as URI only but still have the link as sip: prepended.

Patrick Sparkman · ‎09-14-2015

You should consider using direct join options that were added to the TMS email templates in 14.4. See here in the TMS Release Notes on pgs 4-5. You can name one of them "Jabber" or whatever text you like.

Arun Thakran · ‎09-14-2015

I Believe you can achieve this by editing the Booking Invite template on TMS.

Administrative Tools > Configuration > Edit E-mail Templates > Edit Booking Invite - HTML

select and Cut the following command lines out of the template:

==========================================================================

Note:

DO NOT click on save template

Once you have cut out the below mentioned Lines go to the preview Pane on the same page and click "refresh" at the bottom of the preview pane and check if you got the template as per your requirements.

==========================================================================

Starting from:

<SECTION:VIDEO_ADDRESS>

<SECTION:VIDEO_ADDRESS_TITLE>

<tr>

</tr>

<tr>

<td align="left" colspan="2" class="smallLabel" style="font-family: Arial; font-size: 12px; line-height: 15px; color: #666;">{TELEPRESENCE_VIDEO_ADDRESS}:</td>

</tr>

</SECTION:VIDEO_ADDRESS_TITLE>

<FOREACH:VIDEO_ADDRESS_PROTOCOL>

<SECTION:PROTOCOL>

<tr>

</tr>

<tr>

<VAL:PROTOCOL>:</td>

</tr>

</SECTION:PROTOCOL>

<FOREACH:ZONE>

<SECTION:ZONE>

<tr>

</tr>

<tr>

<VAL:ZONE>

</td>

</tr>

</SECTION:ZONE>

<FOREACH:VIDEO_ADDRESS>

<tr>

</tr>

<tr>

<VAL:VIDEO_ADDRESS>

</span></td>

</tr>

</FOREACH:VIDEO_ADDRESS>

</FOREACH:ZONE>

</FOREACH:VIDEO_ADDRESS_PROTOCOL>

</SECTION:VIDEO_ADDRESS>

TIll Above

I Hope the information is helpful for you

Please rate the answer as correct if it is helpful to you

Patrick Sparkman · ‎09-14-2015

Arun -

If he removes all of what you mention, he'll be removing the entire video address, something he doesn't want to do because he only wants to remove the H323/SIP protocol that appears before the address.

Arun Thakran · ‎09-14-2015

Ahh.. if that is the case I believe removing the section you mentioned alone will suffice. :-)

TMS Conference E-mail Invite - Video Address Format