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TMS - "One button to push" feature issue with SX20 multi site license

Hi,

 

I have couple of Sx20 units with multi site licenses installed. We use TMS to schedule meetings with OBTP ( One Button to push). If a user schedule a multi point (internal) call, TMS will select one of the endpoint as a bridge unit ( we do not have MCU).

The problem is, the "OBTP" message will only be shown in the non-bridge endpoints. 

So the users walk in to room with "bridge" endpoint, they do not see any message on the screen and , for them, simply OBTP is not working.

Is there any way to get "OBTP" feature working in ALL endpoints ( irrespective of whether it is the bridge unit or not ) ?

 

Thanks, Nick.

 

 

2 Replies 2

Patrick Sparkman
VIP Alumni
VIP Alumni

I'm not sure of the mechanics of the multisite feature, but I don't think it's possible to make OBTP work for the host endpoint, because it is being the MCU is unable to call into itself.

Thanks for the answer Patrick, When I think about the "manual" method of establishing the call from the host endpoint is to "dial-out" to other units (as two calls and then merge) and it doesn't need to dial to itself.

Shouldn't it be that OBTP be able to do the same procedure in the background  ( because it should already know who are the conference participants) ?