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Unable to Access Router Settings

Smelloscope
Level 1
Level 1

When trying to access my routers settings (I want to enable UPnP) I am unable to login through the web browser but not because I don't know the information. When putting in the username and password I get an error saying that "User not allowed to log in this user level."

I've tried to log in with both of the computers that I have using the router and they both receive the same message. Anyone have any ideas as to how I can get access?

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

What type/model router?

It was the RTP300. Apparently the username/password I was using was actually incorrect but it just gave the error message instead of telling me that I was wrong.