VCS Expressway - Dual Interface/Static NAT option

[1arichardson]

Hi all,

I just wanted to understand whether what I have been told is correct with regard to VCS-E and dual interface option. I currently have a VCS-E without the dual interface option, but now require it to enable the VCS-E to be installed into the DMZ and use 1:1 NAT. I have been told that it is not possible to order the license option after the appliance has been bought, this is only a factory option.

Is this really the case, it seems like a really bad decision (for me at least) as this would mean I have to buy a whole new expressway!

Can anyone confirm this?

Regards

Ash

[Alok Jaiswal]

Hi Ash,

have you tried contacting the licensing team of cisco? you can write them at licensing@cisco.com. if the key is present then they  should be aable to provide you that.

If not, try contacting your local cisco account manager to escalate.

cheers

Alok

[Martin Koch]

Hi Ash.

In addition to Aloks answer.

The Cisco Part Number is:  LIC-VCS-DI

It should not be a problem to oder it later on. It is only available for the VCS-E in the appliance version

(the virtualized one has it by default).

Recheck with your cisco partner and if that does not help escalate it towards Cisco.

[1arichardson]

Thanks both Alok and Martin for the replies. I couldn't see any reason why you could not add the licence later either. I have escated within Cisco now, I'll let you know the outcome.

Regards

Ash

[Paul Woelfel]

Hi,

had the same discussion a few days ago and PDI Helpdesk said, this could be only purchased with the Appliance. So I contacted the right ones at Cisco and got the answer I was searchin for:

this is the trick

Item Name Description ListPrice

L-VCS-PAK VCS Licenses PAK PIDs $0

L-VCS-DI Order L-VCS-PAK for E-dlvry Dual Network Interface feature

You have to buy the L-VCS-PAK (0$ item) and select the L-VCS-DI Option

@Thomas: if you read that, thanks again for your help

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[1arichardson]

Guys, thanks very much for your replies, I have now got this sorted out although I now have issues with other licensing.

Kind regards

Ash

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