Cisco Telepresence Management Suite Monitoring Java error

[michael.mccrary3.ctr1]

Hello I'm having a Java issue when trying to use the Conference portion of Cisco TelePresence Management Suite...the monitoring portion works...however the Conference section gives me a Java error..I'm using Win 7 64 bit...Java ver 7 update 76..I have reinstalled Java several times.

HELP!!!

Thanks

[dpetrovi]

Hi Michael,

Please, move this post to Telepresence community to get TP experts' attention. This community is for Cisco WebEx Meetings Server and Cisco Unified MeetingPlace products and is not observed by TP experts.

I hope this will help.

-Dejan

[Patrick Sparkman]

What is the error you're getting, can you provide a screenshot or tell us what the error is?

Does clearing your Java cache help?

Java 7 Update 51 introduced new security features into Java, you could be hitting that, see:  tms-conference-monitoring-not-working-after-java-update.