thousandeyes cat 9300

[patrickroberts]

Hi All

Anyone able to deploy Cisco thousandeyes on 9300 ?

getting the below error ,  not seeing the Application DB Sync Info : Available in the sh IOX

Switch#$andeyes package flash:thousandeyes-enterprise-agent-4.2.2.cisco.tar
Installing package 'flash:thousandeyes-enterprise-agent-4.2.2.cisco.tar' for 'thousandeyes'. Use 'show app-hosting list' for progress.

Switch#
*Aug 15 06:50:29.223: %IOSXE-6-PLATFORM: Switch 1 R0/0: IOx: App verification successful
*Aug 15 06:50:49.183: %IM-6-INSTALL_MSG: Switch 1 R0/0: ioxman: app-hosting: Install failed: b"/bin/bash: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8)\nUnconfigure ('no iox') and configure IOX ('iox') again to enable Applications on bootflash. Make sure bootflash has required space.\n"
Switch#
Switch#sh iox

IOx Infrastructure Summary:
---------------------------
IOx service (CAF) : Running
IOx service (HA) : Running
IOx service (IOxman) : Running
IOx service (Sec storage) : Not Running
Libvirtd 5.5.0 : Running
Dockerd 18.03.0 : Running
Sync Status : Disabled

Switch#

[Leo Laohoo]

What firmware is the switch running on?

[patrickroberts]

Hi Leo

I have managed to fix this now by enabling IOX via the web GUI instead of the cli .. works if i do it that way... ?

The issue now is i have a error with Couldn't resolve host name

%IM-5-IOX_INST_NOTICE: Switch 1 R0/0: ioxman: IOX SERVICE thousandeyes_enterprise_agent LOG:
Error calling createAgent: Curl error - Couldn't resolve host name

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 41 C9300-24U 17.06.03 CAT9K_IOSXE INSTALL

[pfloresm]

Hi, @patrickroberts 

Did you manage to solve the problem?

I have a similar issue on some Switches 9300

[patrickroberts]

sorry no i had to leave my Lab but will be going back to this .. i think its was due to the public IP from my Lab site 

[Ciscouser1!]

Hi Patrick,

Did you ever get a solution to this issue?

I am having the same issue where could not resolve host.

Regards

[patrickroberts]

sorry no i had to leave my Lab but will be going back to this .. i think its was due to the public IP from my Lab site 

[Tyler Langston]

Hi @pfloresm - welcome to the community! If you've reviewed that your rules are set up properly and are still encountering issues I'd encourage you to open a chat with one of our support folks who can take a look at your configuration and help out. Details on chatting with us here.