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Enthusiast

Admin's approval message

Hello,

Is there any way to access admin's approve/reject message? I would like to send an email to a user with a reason of rejection, provided by the admin.

Best regards,

Krzysztof

Everyone's tags (3)
5 REPLIES 5
Cisco Employee

Re: Admin's approval message

The message is visible in the string of bubbles automatically.

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Enthusiast

Re: Admin's approval message

I don't quite understand. Let me clarify my question. I have a workflow with a task: User Approval. After an approver rejects or approves the task, I would like to send a confirmation email to a user with very specific information, and if the approver defined the reason, I want to add that message to the email. I know it is shown as task status message. Also, I know that I can send generic notification email in the workflow properties, but I would like send specific emails inside a workflow. I was just curious if the message provided by the approver can be accessed from within another task.

Enthusiast

Re: Admin's approval message

OK, I got it. I can create Custom Approval Task and define a message to the user which is accessible as an output of that task :-) Works fine.

Cisco Employee

Re: Admin's approval message

The comment the approved types will show in the string of bubbles

Cisco Employee

Re: Admin's approval message

I think the message is in a input/output variable hence could be put into the body of an email as ${task.name}

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