Umbrella

Issue with resolving DNS for boostbadges.com

Our school is protected by Cisco Umbrella Web filtration and DNS pointing at their resolvers of course. I white listed the domain but we still can't reach it. Using a different network that does not have the filtration, it works.Anything else that mi...

High CPU usage: Cisco Umbrella DnsCryptProxy v2 conflict with Zscaler

Hi everyone,I’m seeking advice regarding a performance issue involving Cisco Secure Client (Umbrella Module) and Zscaler Client Connector running simultaneously.The Issue: When both Zscaler and the Umbrella module are active, the "Cisco Umbrella DnsC...

Cisco Secure Client System Extension Fails to Activate on macOS

BackgroundWe're deploying Cisco Secure Client (5.1.0.130) to our MacBooks via Kandji/Iru MDM on macOS 13+ (we only use the Umbrella module). We've deployed the app, system extension approval profiles, content filter, and login items according to Cisc...

Migration from Umbrella to Cisco Secure Access

Hi everyone, A few days ago, my Cisco Umbrella license expired, and all my policies disappeared from the dashboard. I have now purchased a Cisco Secure Access license (as an upgrade) and would like to use the migration tool to transfer my old Umbrell...

CSC 5.1.9 on Macos Umbrella Agent stuck in Unprotected State

Introduction This document describes how to identify and fix the proxy spawner issue with Umbrella in CSC 5.1.9 which causes the Umbrella agent to get stuck in unprotected mode on MacOS Problem Umbrella UI shows IPv4 DNS protection status as "unpr...

How to Implement Cisco Umbrella Multi-Org Console Within a Single Org

Hi everyone, We are working within a single company that uses multiple Cisco Umbrella tenants (for example, different departments, business units, or managed customer environments). We would like to implement the Cisco Umbrella Multi-Org Console to g...

No roaming clients section of dashboard

My dashboard does not have a section for roaming clients under deployments.I cannot download the secure client

Unable to edit Umbrella URL white list

I am no longer able to edit our Cisco Umbrella content filter list (default policy?) even though we renewed our subscription in August of 2025.What am I doing wrong?

question about Umbrella DNS Monitoring, policy missing

when accessing my umbrella portal all policy are missing although my license is still current. is there a way to retrieve the config. thanks

Third Party VPN integration with Umbrella

Has anyone experienced integrating Cisco Umbrella with a third-party VPN in a full tunnel? The third-party vendor cannot do split tunneling due to some restrictions on their solutions/configuration. VPN is checkpoint.

Release of Active Directory Connector - Version 1.15.2

On Saturday, November 1st, 2025, Cisco will release version 1.15.2 of the Active Directory Connector (the Windows Service component) to the first wave of production. On Saturday, November 8th, 2025, Cisco will release version 1.15.2 of the Active Di...

Resolved! Umbrella and Reverse DNS Queries

I have Cisco umbrella and redundant VAs for forwarding. I have 2 internal domains and have the VAs set to send DNS requests for domain abc.net to 2 domain controllers in that domain. I have DNS requests for domain xyz.com set to go to 2 other domain ...

Supressing Cisco Secure Client Downloader Popup Window

Hello Cisco Community,we installed the Cisco Secure Client on our clients. For automatic updates the client starts "VPNDOWNLOADER.EXE" in the background, which was blocked by AppLocker. After creating a policy to allow the execution, the update shows...

Cisco Secure Client 5.1.13.177 (MR 13)

Cisco is proud to release Cisco Secure Client (formerly AnyConnect) version 5.1.13.177 (MR 13) Download There are three ways to access the Cisco Secure Client: Download from the Umbrella dashboard Deployments > Roamin...

Re: Cisco SIG - Using CIDR IP Ranges in Reporting > Activity Search

Cisco Umbrella - on a Multi-Org platform - relevant for all Orgs under this Multi-Org