ā11-02-2021 01:52 PM - edited ā11-02-2021 02:28 PM
Hey All,
I am installing a fresh 12.5SU5 cluster and using the Import Data feature during the upgrade. When I put in the node and SFTP information, it goes and downloads the tar file successfully, goes to the install blue screen for a few minutes, then loops back to the Import Upgrade Configuration Information screen. It goes through the initial configuration again that is already filled out from the before. I tried to run it again, loops bac gain. I reran the export and still the same.
Can someone please assist?
Thanks,
Vinny
ā11-02-2021 06:09 PM
I have tested fresh install with data export couple of times on 14, and it was successful .
I Will try the 12.5 on my lab and will update you the behaviour.
ā11-03-2021 04:57 AM
Hey Nithin,
Please let me know yor results and if you have found any other possible reason this is happening.
Thanks,
Vinny
ā11-04-2021 10:45 AM
Hey Nithin,
I was able to get the import to work. The Data Export file I had was 7GB because of CE firmware's being it was also a TFTP server. We deleted unneeded firmware and got the size down to below 3 GB. After the import thought we ere getting the Add/Modify/Delete not working upgrade in progress message on the login banner. I checked on the cli and there was no upgrade in progress. I used the enable administration command on the cli to unlock it and it was fine after that.
So, does anyone know if there is a size limit for the data export file, as there is no supporting requirements doc? Also, are we hitting a bug related to upgrading/Import as the banner was telling me upgrade in progress but there was none going on when I checked?
Thanks in advance,
Vinny
ā11-04-2021 10:46 AM
Hey Nithin,
I was able to get the import to work. The Data Export file I had was 7GB because of CE firmware's being it was also a TFTP server. We deleted unneeded firmware and got the size down to below 3 GB. After the import thought we ere getting the Add/Modify/Delete not working upgrade in progress message on the login banner. I checked on the cli and there was no upgrade in progress. I used the enable administration command on the cli to unlock it and it was fine after that.
So, does anyone know if there is a size limit for the data export file, as there is no supporting requirements doc? Also, are we hitting a bug related to upgrading/Import as the banner was telling me upgrade in progress but there was none going on when I checked?
Thanks in advance,
Vinny
ā07-07-2025 05:53 AM
I know this is an old thread but for info...I had the same issue, exporting from 12.5SU9 and importing to a new build, version 15SU2. Initially my export was 9.5 GB. But when I ran the export again it was 11.75GB. So for other people having this issue, try the export export and confirm by viewing the log file that the export completed successfully.
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