we have both the 7960 and 7961 phones. They are all in the same CM groups/dial groups etc, but the 7961's will not dial out. The 7960 dials out just fine.
Is there a new firmware version for the 7961 on CUCM 6.0, or where would I fine that?
Check the CSS and partition for 7961, in CUCM 6.0 check the load is present for 7961 also reboot the CCM and power cycle the IPPhone 7961.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: