Dear All,
We developed a self service demo application using CCX-IP IVR. The call flow works fine, however I want to see the application log (detailed log file - step-by-step execution) for this.
I checked under following directories but application steps are not being captured.
C:\Program Files\wfavvid\log\EMS
C:\Program Files\wfavvid\log\JTAPI
C:\Program Files\wfavvid\log\MADM
C:\Program Files\wfavvid\log\MCVD
C:\Program Files\wfavvid\log\MEDT
C:\Program Files\wfavvid\log\MIVR
C:\Program Files\wfavvid\log\Purge_Sch
C:\Program Files\wfavvid\log\RepLogs
In the CCX administration screen, under (System->Tracing->Cisco Unified CCX Engine->Trace Configuration->Steps) we enabled both Alarm Tracing and Debugging.
Even then application logs are not being captured. Could anyone working on IP IVR advise me how to get detailed application logs?
Many thanks in advance,
Sujin
