Attendant Console 6.1.2 (yeah, I know it is unsupported)

[David Dockendorf]

So knowing full well that this is an unsupported software, I am reaching out anyway.  I find myself in a pickle at my new company.  We are still running Call Manager 6.1.5.11900-13 (don't ask) and we have many users using Attendant Console.

Last week, the line status of all the consoles changed to blue question marks.  The phone control function of the application works great, just no line status.

We have restarted AC and CTI services on entire cluster, pointed the AC clients to multiple servers for testing, and uninstalled and reinstalled the AC client.  Tonight we are punting and rebooting the Publisher.

Anyone out there unfortunate enough to be running this, and maybe have a suggestion to fix?

A suggestion to upgrade would be sound, but won't be happening for now.

Commence the laughing!

[Tommer Catlin]

They usually do not simply "die" like this.  Id check for any replication issues with your cluster first off. 

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00809643e8.shtml

Next, I would simply build an entire new AC in CUCM and try to use this one.  I have had luck in the past with this where the only way I could get it to work was to delete everything off it that AC used.  Pilot points, RPs, etc.  Then rebuild it.Sounds odd, yes.

I find it odd though it stopped working with no changes in the network, CUCM configurations, etc.