Backup VM CUCM / CUC 11.X

[Gilles Guillerm]

Hi,

I'm using DRS for CUCM/ CUC application backup.

I'd like to backup the CUCM and CUC VM with Veritas Netbackup 7.x via snapshots.

My CUCM / CUC version are 11.X.

When Netbackup is backuping the VM, the ping of the CUCM / CUC is KO and all phones are lossing the connexion with the CUCM (registration in progress).

My questions are :

- is it a normal bahaviour ? (probally not !!) and why a network disconnexion/isolation ?

-When I'am backing ther VM, they are not stopped : the Informix DB is open : will it be a problem when I 'll have to restore the snapshot ?

- won't it be a better way to stop the VM, backup via a snapshot and then restart the VM ? if so, how can I plan a stop / restart scheduled ?

I try to find informations about it, but no success..

Thanks

Gilles

[A_ · Accepted solution]

VM snapshots are not supported afaik.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#vmware_features

I think the only supported backup for CUCM is DRF.

[Gilles Guillerm]

OK, thanks for your response.