Unified Communications Infrastructure

Hello, I'm trying to run some sql commands on the CUCM and want to use concat.  For example I have tried all of the following: admin:run sql select concat(firstname, ',' lastname) from enduser; admin:run sql select concat(firstname || ',' || lastname...

Is there any benefit of 1 or the other?  I have a situation where the receptionist should answer calls from 9-12, take lunch from 12-1, then answer calls from 1-5.  After 5 calls should go to an call handler w/ a simple tree.  I was thinking of using...

We have a C2921 CME system with VG 224s for analog phones.  The regular phones are 7911 and 7940.We current have approx 58 of the 7911/7940 phones connected.  We are unable to connect any more phones.Is it because of we have reached the max connectio...

Hello Cisco,   i am planning to install CUCM in exsi Server.But i try to dowload 1.Virtual Server Template (OVA file) for Cisco Unified Communications Manager (CUCM) 2.UCSInstall_UCOS_12.0.1.22900-11.sgn.iso   but i am not able to download the files....

I am having an issue with a 7941 phone. After performing a factory reset on the 7941 phone that was having issues it now is stuck in a continuous loop where it powers on, tries to download term41.default, says auth failed, and the reboots. I have tri...

Hello! I am running CUAC version 11.0.1 and CUCM 11.0.1. We have updated our MOH file, however I am having trouble getting the Attendant Console to play the new file. I have uploaded the new file to CUCM and it is currently playing for phones, stand...

Hi all,I need to connect my CUCM to ITSP Sip trunk directly. Sip trunk created, I have Outgoing calls without any problem but the problem is with incoming calls. I found these errors in RTMT: //SIP/Stack/Error/0x0/httpish_msg_free: Freeing NULL point...

  Hello Guys,   How can we update OpenSSH version in CUCM 11.5.    Currently  OpenSSH version is 5.3 on CUCM 11.5 and Security team has identified vulnerability with this version and asking us to update it.   admin:show packages active openssh Active...

Hello All ,  We are working in an enterprise company , that uses Orange Business Services for cloud services.They manage all our UC CC needs, configure everything and monitoring everything.They do not give us any permission to view or edit the Call M...

Hi Folks,Im currently configuring PRIME and have come across an issue:To add devices to PRIME you need to configure:Manage CredentialsDiscover devices.When i add a new profile to manage credentials Prime informs:"This is a duplicate profile name. Ple...